We serve you from the heart, and the passion can be felt by your customers too, that's what makes us different, our goal is to create you an excellent brand experience! not just simply marketing stunt.
01. AWARENESS: When the needs occurs, your product/service must the first thing comes into customers mind. This is the first steps, in building customers good customer experience with your brand. Strong message and believable is very crucial.
02. TRYING / SAMPLING: These days customers getting smarter, they can’t be easily persuade by a simply showcase advertisement, they have touch and feel the product, strategic sampling activities are needed.
03. REVIEW: there will be some points where customers need to see review from objective parties, they will start asking friends opinion and also reading review on the internet. Build strong communities is very helpful to get good feedbacks.
04. AVAILABILITY: Customers want to fulfil their need fast and close by, people getting busier these days, placing your products / service in strategic location using well-place retail chain and strong digital marketing are the key.
05. BUYING: considering many factors also pricing and promo, it makes your product / service perceive value getting higher than the price tag, it a sure deal for customers.
06. EVALUATING: you want repeat customers also good review from them. Strong and valuable after-sales service and activities are very important.